Caring is Our Privilege™…,

is the essence of our company culture.
Our loyal, stable, and dedicated team members believe caring for
others is an honor. We are proud of the difference
we make in people’s lives.

Our Community

No Voice Goes Unheard

“Resident council”

Our Resident council at Brompton Heights ensures no voice goes unheard.
Your loved ones have the right to influence their quality of care by sharing their opinions, concerns, and ideas in our resident council meetings.

Company culture

A Family Business

Brompton Heights, Inc is operated by a family business focused on excellent customer service and care for each and every resident, which is accomplished through:

  • Prioritizing hiring, promoting, and keeping exceptional people
  • Lending hands-on support through regular visits to Brompton Heights
  • Providing expert oversight to train our staff by publishing “Customer Experience Survey” results from resident’s family members (Quarterly)


Our Values

Our values of Honesty, Integrity, Work Ethic, Accountability, Respect, and Trust
are at the core of who we are and what we do each and every day.


Honesty is the foundation of trust between our co-workers, customers, and communities we serve.

I will always tell the truth.


Integrity is living according to our values.

I will do the right thing, even when no one is watching.

Work Ethic

Work Ethic is our personal commitment to being dependable and hardworking.

I will be a valued contributor to our success.


Accountability is taking responsibility for our personal actions.

I am responsible for my actions.


Respect is behaving in ways that demonstrate our caring and consideration for all.

I will live by the Golden Rule.


Trust is our reliance on team members.

I will be trustworthy to myself and others.

Useful Resources

Mesothelioma Guide

Location IconFight Mesothelioma with Knowledge, Treatment, and Support

Mesothelioma Guide

Alzheimer’s Association of WNY

Location IconThe Alzheimer’s Association leads the way toward ending Alzheimer’s and all other dementia.

Alzheimer’s WNY

Memory Care Guide

Location IconCheck out our New York Memory Care Guide here

Memory Care Guide