For all of the guidelines about visitation at our property, please click the link below:

Full COVID-19 Precautions and Visitation Guidelines

Let Us Assist You

Our desire is to make your journey as seamless
as possible, so you feel supported,
informed and at ease.


Frequently Asked Questions

We understand there are many things to think about when planning your move.
Below please find answers to some common questions.

What other types of assistance may residents receive?

In addition to our full range of services, including fine dining, recreation daily and 24/7 nursing, staff assists with individual residents needs such as oxygen management, nebulizer treatments, and insulin injections. We also assist with personal care such as bathing and dressing. Specialized diet options are also available.

Is Brompton Heights licensed by New York State?

Yes, our residence is licensed and inspected by the New York State Department of Health. Department of Health regulated Assisted Living residences provide assistance with all activities of daily living, including: three meals per day; personal care services such as bathing, dressing, and grooming; medication management; recreational programming; transportation to appointments; 24-hour supervision for any emergencies or care needs. Although not required by the Department of Health, Brompton Heights has Licensed Professional Nurses on-site 24/7.

Can my loved one continue to see their own doctor?

Yes, residents have the choice of keeping their personal physician or being referred to the in- house physician/nurse practitioner.

How will my loved one get to appointments outside the residence?

Brompton Heights offers complimentary transportation services for medical appointments.

Can we bring our own furniture?

Yes, our rooms are fully furnished; however, we encourage residents to bring their favorite belongings.

What are the visiting hours?

You can visit your loved one at any time during the day

Can I take my loved one out of the building?

Yes. Trips off-site with family members are encouraged. We simply ask that you check with your Nurses Station and take all appropriate medication with you for the length of time your loved one will be gone. Residents and guests are required to sign in and out at the reception desk. ****Due to Covid restrictions, we are not allowing family members to take their loved ones out of the community unless medically necessary.

Will my loved one lose his/her independence?

We recognize that each of our residents have individual needs. At Brompton Heights we promote resident independence and provide an environment that encourages this as well as making lasting friendships with other residents.

How much does it cost?

We understand the pressure families are under to make a well-informed decision about how to choose the right residence for their loved ones. With all the information in the healthcare market right now, we made the decision to offer families many options, and provide quality care at the most affordable price.

If my loved one needs a higher level of care do they have to move out of their home?

Brompton Heights is an Age in Place Community – residents remain in their home if their care needs increase, unless their needs require memory care.

Is there a community fee?

Currently, Brompton Heights does not require a community fee.

Can my loved one have a pet?

Yes, we are pet friendly with a one-time pet deposit of $500.

Is there application fee for Independent Living?

Yes – the application fee is $750.

Still Have Questions?

Please give us a call and we will carefully help you figure it out.


The staff at Brompton Heights couldn’t have been more accommodating

I never had to worry about my dad during his stay, I knew he was well taken care of and there was no request too big or small. The staff, nurses, kitchen and laundry staff were amazing. I would recommend this facility to everyone who is looking for a loving, fun comforting place for their parent/family member!!

By Janet W.