Team
At Brompton Heights, we’ve put together a team of passionate healthcare professionals with years of experience. We are dedicated to the humanity, dignity and well-being of residents entrusted to our care, and our team acts more as a family than just coworkers.
Brian Reader
Brian has nearly 30 years’ experience in the healthcare industry. Brian holds a Bachelor of Science in Health Services Administration from Ithaca College, an MBA from Canisius College and earned his Long-Term Care Nursing Home Administrators license in 2005. He has also been an active member of the National Ski Patrol for 17 years. Brian is a life-long Western New Yorker, a diehard Buffalo Bills fan and currently resides in Hamburg with his wife & 3 teenage children.
Carol Poole
Carol Poole is currently serves in the capacity of Assistant Administrator. Carol holds a Bachelor of Science in Biology, an Advanced Certificate in Long Term Care Administration, and a Master of Science in Health Services Administration. Carol has over 20 years of varied experience in healthcare, primarily in the development and oversight of community health programming for diverse patient populations. Carol’s passion, however, has always been senior care, and so she is excited to be a part of the Brompton Heights, Inc. team-a team that is committed to ensuring that residents and their families receive the best in care and overall services. Carol is a native of Niagara Falls, NY where she continues to reside with her husband in their empty nest.
Dorothy “Dottie” Murphy
Dorothy “Dottie” Murphy brings four years of experience in Assisted Living Admissions and Marketing to her role. She began her career in senior care as a CNA at just 16 years old, developing a lifelong passion for working with residents and ensuring they receive the best care. Outside of her professional role, Dottie is a dedicated mother of three and a hobby farmer, raising horses, cows, and pigs. Her deep-rooted commitment to both her family and her work reflects her compassionate and driven nature.
Joseph Raimondo
Born in Tonawanda, NY, Joseph moved to Brockport, NY at 8 years old and returned to the Buffalo, NY area to attend college at the University of New York at Buffalo where he earned a degree in accounting. Joseph has eight years of experience as a Business Office Manager for assisted living communities and has served in this capacity at Brompton Heights, Inc. for just over 6.5 years.
Erica Terzian, RN
Nina Somerville
Nina Somerville embarked on her healthcare journey in 2010, starting as a Certified Nursing Assistant (CNA). Driven by her unwavering passion for healthcare and nursing, Nina made the decision to further her education. Enrolling in the LPN Excel program at Erie 1 BOCES, she dedicated herself to earning her LPN degree. With 14 years of comprehensive healthcare experience, Nina is delighted to join the esteemed team at Brompton Heights. Beyond her professional pursuits, she treasures the time spent with her two beloved daughters. Nina eagerly anticipates contributing to the Brompton Heights community and advancing in her nursing career.
Trisha Williams
Trisha Williams discovered her passion for recreation at a young age, helping her aunt with summer camps at the School for the Blind in Batavia, NY. Raised in LeRoy, NY, she began her career at LeRoy Manor, working in Dietary, Housekeeping, Activities, and Laundry. After earning a Bachelor of Science in Studio Art from Roberts Wesleyan College, Trisha moved to Buffalo, NY, where she advanced her recreation career at BryLin Hospitals and later as a Recreation Director at Humbolt House and Weinberg Campus. In her free time, she volunteers with her 6-year-old daughter’s Girl Scout troop, enjoys crocheting and crafting with friends, and loves playing board games and cards with family and friends.
Mark Graham
Mark Graham CEF, has an extensive background in the culinary industry, having served in the following capacities: Asst. Executive Banquet Chef MGM Grand Hotel and Casino Las Vegas Nevada, having opened the hotel in 1993 with annual catering sales exceeding 36 million, Catering Director Wake Forest University 2001 – 2010, SAM Manager Cracker Barrel 2010- 2018. Mark has served as the Director of Culinary Services for Brompton Heights, Inc . since November 2021. Mark is a proud Buffalonian but is most proud of his daughter Abigail who will be graduating from Virginia Tech May 2022. In his spare time, Mark enjoys golfing and fishing
Miguel Diaz
Miguel was born and raised in Buffalo. He lives with his partner of 26 years; Wendy and they have 3 children and many grandchildren. He has 26 years’ experience in maintenance between long-term care and Assisted Living! In his free time, he enjoys golfing and spending time with the family.
Erica has dedicated her career to nursing since the age of 18, starting as a CNA in a hospital. She earned her LPN from Trocaire College in 2015 and her RN in 2019. With extensive experience in local nursing homes as a supervisor and time spent as an agency nurse, Erica brings a wealth of knowledge and compassion to her role. She joined Brompton Heights in September 2024 and immediately fell in love with the residents, families, and community. Outside of work, Erica is married with three children—two boys and one girl. She loves traveling to Disney and spending time with her family, and her strong work ethic and passion for caregiving keep her energized and engaged in her role.