COVID-19 UPDATE

Below are the guidelines for visiting within the community. These will be revisited periodically, as we continue to gain guidance from the New York State Department of Health.

Visit Guidelines

• Visitors under the age of 18 are permitted with the supervision of an adult.
• Visits can be made at any time between 8am-8pm, you no longer need to schedule visits through Reception.
• Accommodations can be made for off-hours visits.
• Visits are permitted in resident rooms, common areas or outside (weather permitting). No visitors are permitted to eat/sit in the dining room.
• Our private dining room is available for meals with your loved one. Please contact Reception (716) 634-5734 for availability.
• Facial coverings/masks must be worn by visitors. NYS Dept. of Health still requires masks be worn by visitors.
• Health screens and sign-in/sign-out logs will continue to be mandatory prior to visitation.
• During the entire length of the visit, visitors will have to maintain proper physical distance from other residents and staff.
• If you are not feeling well, please reschedule your visit or plan to visit when you are feeling better.
• Visitors who have a positive viral test for Covid 19 or symptoms of Covid 19 irrespective of test results should not enter the facility.
• While not recommended, residents who are on precautions or quarantine are permitted to have in-person, in-room visits only – masks must be worn by visitor and resident.
• Compassionate care visits will be allowed at all times.

If you have any questions prior to your visit, please feel free to reach out to us at (716) 634-5734 for any clarification.  Thank you for your patience during this time.